Support

Frequently asked questions

General questions

What glass thickness does frameless shower hardware fit?
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Most of our clamps and hinges fit 3/8" (10mm) and 1/2" (12mm) tempered glass — the two standard frameless thicknesses. Each product page lists its exact compatible range in the spec table, so check it before ordering.
What finishes are available?
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We offer a coordinated 7-finish system so every piece in a shower matches: Polished Chrome, Brushed Nickel, Matte Black, Satin Brass, Brushed Gold, Oil Rubbed Bronze, and Brushed Bronze. See the Finishes page for live swatches.
Do you ship nationwide, and how much is shipping?
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Yes — we ship hardware (clamps, hinges, handles, and U-channel) anywhere in the USA. Hardware ships flat-rate and is free over the threshold shown at checkout, typically in 1–2 business days with tracking. Frameless shower doors are local pickup only at our Houston, TX facility.
How do I measure for frameless shower hardware?
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Measure your glass thickness first (3/8" or 1/2"), then the opening and the hinge or clamp positions. For glass-to-glass fittings, note the angle you need — 90°, 135°, or 180°. If you are unsure, contact us with photos and dimensions and we will confirm the right parts.
What is the difference between glass-to-glass and wall-mount hardware?
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Glass-to-glass clamps and hinges join two glass panels (common on return panels and inline walls), while wall-mount hardware fixes glass to a stud or tiled wall. Each product page states its mount type — match it to how your panels meet.
Is the hardware solid brass?
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Our premium hardware is engineered from solid brass with a PVD or powder finish for corrosion resistance in wet environments. The exact material is listed in each product's spec table.
Do you offer trade or contractor pricing?
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Yes. Builders, glaziers, and designers can apply for trade pricing and tax-exempt purchasing through our Trade program. Approved accounts get list pricing at checkout.
Can I match existing CRL hardware or order replacement parts?
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Many of our parts correspond to standard CRL models (for example BGC135 and BGC180). Search the exact model or part number, or contact us with a photo and we will identify the match.
What is your return policy?
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Uninstalled, re-sellable hardware can be returned within 30 days with pre-approval. See the return policy for details; made-to-order doors and glass are non-returnable.
How long does delivery take?
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In-stock hardware ships within 1–2 business days and typically arrives in 2–5 business days in the continental USA. You will receive tracking by email when it ships.